Contact Us

YOU CAN CONTACT PRIMECUT DIRECTLY AT LIZZIE@PRIMECUTBAGS.COM OR FILL OUT THE FORM TO THE RIGHT.


Portland, OR

Primecut Bags: Cowhide purses hand-crafted  in Portland, OR. Exploring textures through hair on hide, shearling and leather.

Shipping + Returns

SHIPPING

MOST ITEMS ARE MADE AT THE TIME OF ORDER, Please allow up to oNE week for your PRIMECUT bag to be made and shipped. All orders are shipped via USPS. For rushed shipping contact us.

 

SHIPPING COSTS:

US Orders - Varies by product weight from $3.00 - $14.00

International Orders - $20 for first item + $5 for each additional item

RETURNS

ALL SALE ITEMS ARE FINAL SALE

FULL PRICED PURCHASES CAN BE RETURNED OR EXCHANGED. ITEMS PURCHASED USING A PERCENTAGE DISCOUNT CAN ONLY BE EXCHANGED.

FOR EXCHANGES AND RETURNS PLEASE NOTIFY PRIMECUT WITHIN 3 days of DELIVERY. Before returning your item, please contact us first with your order information. 

Returned items must be in the same condition as when they were sent to you. We do not accept items that have been damaged by the client.

Please return your order with an insured trackable courier and retain your receipt. Primecut is not held responsible for items damaged or lost in transit. Please include a note with your name and invoice number, once we recEIve your return, your card will be credited for the merchandise amount. We cannot refund shipping charges on returned items.